Privacy PPrivaPolicyPrivacy Privacy Policy
This policy sets out how EVSure Pty Ltd collects, stores, uses and discloses your personal information, if you choose to provide it to us through this website or via email.
As a small business, EVSure Pty Ltd is not subject to the Privacy Act. However, we take steps to protect your personal information as if we were.
Collecting your personal information
We collect and store your personal information if you:
- leave a review or respond to a survey on this site; or
- submit feedback through the feedback form; or
- send us an email.
If you choose to leave a review on this site, we will ask for information such as your contact email, state and postcode of residence, your vehicle type, and information about your insurance policy, premium and claim amount. Providing this information is your choice, although we may choose not to publish a review that does not have a valid email address and sufficient information to validate the review.
If you choose to submit a request or comment on our contact form or via email, we ask for your name and email address. Please do not provide any sensitive personal information in the contact form or in an email.
The EVSure website does not set or use tracking pixels or cookies. This website may collect and store anonymous information about your device and IP address.
Use and Disclosure of your information
We use information we collect to you to provide useful information to other users of this site and to improve the features of this site.
Any reviews, survey responses or feedback that you submit will be published on an anonymous basis.
We review all reviews prior to publication and will endeavour not to publish any comments that includes any personally identifiable information. However, you should avoid providing any information in your review comments that you do not want published.
We may verify that you are a real person, such as by asking for confirmation by email.
You can opt out of email notifications including marketing communications by sending a request on our website contact form or emailing us as info@evsure.com.au.
We will not publish or disclose your personal information to any third parties, without your explicit consent.
We may use contact information and other information you have provided to send you information and offers by email that may be of interest. You may opt out to these communications at any time.
Information submitted through this website may be accessible to our website hosting provider and any third-party service providers who provide a service for us. These providers are subject confidentiality provisions in their service contracts with us.
Security of your personal information
We take all reasonable steps to protect personal information under our control from unauthorised access or disclosure.
Information you provide on this website is stored in database services maintained by third-party providers such as website hosting companies with which EVSure has a service contract. These databases are secured by industry standard user access controls and authentication technologies including multi-factor authentication.
You may request any information you have provided be corrected or deleted at any time. Please email us at info@evsure.com.au to request deletion of your data.
After 12 months, any data you have provided will be anonymised (removing any personally identifying information such as a name and email address).